ABOUT US

Savina Filipova e.U.,
Josefstädter Strasse 5, Wien 1080
UID ATU73713715

The data has been checked carefully, however no guarantee can be given for the correctness, completeness and timeliness of the data. Any liability, in particular damages, is excluded. There is also no responsibility for third-party content to which only access to use is given. This applies in particular to the content that the user can call up by calling up a hyperlink. Please send information about incorrect information or links to savina@dabov.wien

RETURN POLICY

RIGHT OF WITHDRAWAL:

With our delivery to you, a purchase contract is concluded. If you do not receive a delivery from us within four weeks, you are no longer bound to your order.

You have the possibility to revoke your contractual declaration in writing within one month without giving reasons. The cancellation period begins upon receipt of this instruction. The timely sending of the cancellation is sufficient to meet the cancellation deadline. Please send your revocation to:

Savina Filipova e.U.,
Josefstädter Strasse 5, Wien 1080

savina@dabov.wien

CONSEQUENCES OF WITHDRAWAL:

In the event of a valid cancellation the goods must be returned. If you do not return the goods or return them only partially or in a deteriorated condition, you must compensate us accordingly. Obligations to reimburse payments must be fulfilled within 30 days. The period begins on your part with the sending of your cancellation, on our part with the receipt.

TERMS & CONDITIONS

I. TERMS AND CONDITIONS

1. This electronic shop belongs to the company Savina Filipova e.U., VAT: ATU73713715
2 . We are direct importers and distributors of the products we offer.
3 . Common terms define legal relationships that occur when purchasing items from the online store between Savina Filipova e.U. on the one hand, hereinafter referred to as THE PROVIDER and the user or the customer on the other hand, hereinafter referred to as THE CUSTOMER.
4 . Using the s-shop is considered as an acceptance of these terms and conditions of the online store .
5 . Provider has the right to modify these terms at any time without prior notice. The revised terms shall become effective upon posting on the site.

II. PRODUCTS

1. THE PROVIDER provides to the customer :
– Selection of products that the customer may buy .
– Accurate information (importer, manufacturer, weight, storage conditions and ways of use) of the products that the customer can buy.
– Exact price of the products that the customer can buy .

III. PRICES

1. Prices in the online store are for 1 (one) piece including VAT, unless otherwise stated.
2 . The stated price of the product does not include the cost of delivery, if any. Delivery cost is added to the product price.
3 . Prices in the online store may be changed by supplier at any time without prior notification on the store page. The CUSTOMER shall pay the price that was announced at the time of making the order.
4 . Price reductions in the online store are visualized as crossed out. The new price appears beside.

IV. ORDERS

1. By clicking the button “Order” the customer becomes automatically a party to this contract, as described in the Consumer Protection Act.
2 . A product is considered to be ordered or required by the customer after an employee of the provider has connected the customer and verified the correctness of delivery address and phone number of the customer.
3 . In case of incorrect phone or shipping address, the order is considered cancelled and will not be delivered.

V. DELIVERY

1. The provider shall deliver products without defects ordered in the online store by the CUSTOMER, given the below deadlines.
2 . The client is obliged to provide access to the given address for delivery of the goods.
3 . For Austria the delivery is made by Austrian Post from door to door in the working hours of the company.
4 . The cost of delivery does not include the exact time of delivery or additional services, that could be performed only upon customer’s request. In this occasions the delivery costs are paid by the customer.
5 . Delivery times, in case that the address and phone number of clients have been confirmed, are 1 to 3 working days from order confirmation.
6 . If Customer fails to provide access to the delivery address, the order is considered cancelled. At the requests of the Customer the goods may be delivered after the deadline for delivery, but only on condition that the customer pays the cost of shipping and handling.
7 . THE PROVIDER is not responsible for the delay of the order caused by the courier company .

VI. PAYMENT

1. Payment is by:
1.1. Debit/Credit card

1.2. In Cash if the order is collected from the physical location of THE PROVIDER

PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dabov.wien

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring / exit pages, and date / time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, banking details, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and / or order confirmations). Additionally, we use this Order Information to:
Communicate with you about your order;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use ECWD to power our online store – you can read more about how ECWID uses your Personal Information here: https://www.ecwid.com/privacy-policy . We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

ANALYTICS AND THIRD-PARTY TOOLS When visiting our website, statistical analyzes may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, ie we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.